Membership FAQ

During Free 7-Day Trial: Canceling within 7 days avoids any payments or charges.

After Trial: You will receive an email reminder 7 days prior to your monthly renewal. If you would like to cancel, please contact us or follow the cancellation instructions below. Cancellation must occur at least 24 hours prior to your renewal to prevent charges.

When you cancel, your access to the program will end at the conclusion of your current billing period.

Go to My Account > Billing > Click ••• next to the CBT Program > Cancel this subscription.

If you are paying through PayPal (Website):

Go to PayPal > Settings > Payments > Automatic Payments > Core Balance Training > Cancel > Cancel Automatic Payment. No further action is necessary.

If you are paying through PayPal (App): 

Go to Core Balance Training > Core Balance Training (Payments) > Scroll down to the 'Cancel Subscription' link > Cancel Subscription. No further action is necessary.

You’ll have full access to all program videos as long as your Core Balance Training membership is active.

Once you complete Modules 1 and 2, you can download the Daily Warm-Up Flow, and after finishing the full program, you’ll unlock the Maintenance Flow. These downloadable resources are yours to keep, even if you cancel your membership.

All qualified refund requests will be promptly processed. We honor refund requests for your most recent membership payment, as long as it’s requested within 30 days of starting the program. Please note that we do not offer refunds for multiple payments or past billing cycles.

This policy is designed to reflect our confidence in this unique program and to encourage accountability, giving you the best chance to heal your back and live your life pain-free.

We do! You can now earn rewards by referring friends and family to Core Balance Training. For every new student who signs up through your link, you’ll receive 30% of the revenue—whether in cash, gift cards, or even as a donation to charity.

Share your journey and help others discover a path to pain-free living! Get your unique referral link here, and start earning for sharing your story.

There are typically 3 reasons why you wouldn't receive your next daily email.

1. Your daily email landed in your spam or 'promotions' folder. Please check both folders for your missing email. If you found your email in one of the two folders, please add [email protected] to your safe senders list. For guidance: https://whitelist.guide/
2. You did not click the 'mark this lesson complete' button at the bottom of your previous lesson. The daily emails are prompted to send based on lesson completion so you can move through the program at your own pace. To fix this, please go to your previous lesson and click the 'mark the lesson complete' button to receive your email the next day.
3. You unsubscribed from our program emails. If your daily email was not in your spam or 'promotions' folder and you marked your previous lesson as complete, there is a possibility you unsubscribed yourself. Please click here to resubscribe. Make sure to input the same email you used to sign up and follow the prompt to confirm your subscription in your email inbox.

Check out our library of Frequently Asked Questions & Dr. Ryan's best advice!

• Pain FAQ
• Breathing FAQ
• Back Anchor FAQ
• Bridge FAQ
• Front Anchor FAQ

If you can't find an appropriate answer, post your question in the lesson comments or Student Hub for a personalized response from one of our specialists.

(If you can't find your answer, click the link below)

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