Cancellation & Refund Policies

Cancellation Policy

You may cancel your Core Balance Training Program trial or membership anytime by clicking the "Cancel Subscription" button in your account settings, or by emailing your request through our Contact Us form or to [email protected]. 

Canceling before your trial ends avoids any charges or payments. If you cancel after your trial ends, you will have access to the program until the end of your payment period. 

Pain-Free Guarantee Refund Policy:  

92% of Core Balance Training students experience a life-changing reduction in low back pain upon completing the Program. 

However, if you are among the 8% who do not experience a significant pain reduction after completing the program lessons and exercises to the best of your ability, and engaging with the program on a regular basis, we will offer you a full refund for up to 6 months of membership payments.

You may request this refund for up to 1 year after starting the Program. 

Our hope in offering this generous refund policy is both to demonstrate our confidence in the Core Balance Training Program and motivate you to complete the course - which is your best chance at healing. 

In order to request a refund, reach out to us via email at [email protected] or through the Contact Us form and explain your situation. 

We reserve the right to review the integrity of each individual case and issue refunds accordingly. 

If you experience extenuating circumstances that prevent you from being able to complete the Program, we encourage you to reach out with details of your situation and we’ll see what we can do to help.