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Frequently Asked Questions

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WHAT IS CORE BALANCE TRAINING?

CBT is a movement retraining program that reverses muscle imbalances and develops postural awareness by focusing on the DEEP CORE muscles that support your spine.

HOW MUCH DOES THE PROGRAM COST?

After our Free 7 Day Trial, your membership will continue for $197 per 3 months.

WHAT IS YOUR PROGRAM SUCCESS RATE?

We have sent out 2 polls over a 6 year period to all of our CBT students. In 2020 our student success rate came back at 92%. In 2022 our student success rate increased to 95.3%!

HOW DO I GET STARTED?

Watch our Free Masterclass. Take our Assessment. Sign up for our Free 7 Day Trial.

Step 1 - MASTERCLASS: https://www.corebalancetraining.com/masterclass

In our free 15 minute Masterclass presentation, Dr. Ryan explains the ROOT CAUSE of lower back pain, who can fix it, and how to rewire for permanent (life-long) relief.

Step 2 - ASSESSMENT: https://www.corebalancetraining.com/assessment

Take our Assessment to find out if you’re a good fit for the Core Balance Training program.

I TOOK YOUR ASSESSMENT AND DO NOT QUALIFY FOR THE PROGRAM. WHY?

There are typically 3 reasons why someone would not be a good fit for our program.

1. Not being able to get up and down off the floor → If you are not able to get up and down off the floor easily, we have had several students use a bed to successfully perform the exercises in our program but the floor is ideal.

2. Not being able to lie face down on your belly → Lying face down on your belly is something that will be introduced in week 2 of our program.

3. Having spinal fusion surgery within the last 3 months → If you recently had spinal fusion surgery, after 3 months is when Dr. Ryan is legally allowed to make recommendations like the concepts taught in the Core Balance Training program.

Step 3 - FREE 7 DAY TRIAL: https://www.corebalancetraining.com/offers/cbtfreetrial

You will never be charged in your free trial and you can cancel anytime. If you decide not to cancel, your membership will continue for $197 per 3 months. That’s about $15/week.

WHY DO YOU REQUIRE A CREDIT CARD FOR THE FREE TRIAL?

There are many reasons why we require a credit card to participate in our Free 7 Day Trial. Requiring a credit card upfront streamlines the process to ensure there's no disruption in your daily lessons, students are more likely to stay committed, and an extraordinary amount of work went into building this resource.

*The Free 7 Day Trial is the first week of our program.

WHAT IF I CAN’T FINISH THE PROGRAM IN 12 WEEKS?

We are membership-based. Your membership will automatically renew every 3 months until you are confident and ready to cancel!

DO YOU OFFER FINANCIAL ASSISTANCE OR A LOW INCOME RATE?

We have a payment plan option! Our 3 month plan includes: 3 small payments of $66

Payment Plan: We recommend signing up for our Free 7 Day Trial first, so that you can see how you like our program. If you decide that you would like to continue past your free trial, contact us (prior to your 7th day) so that we can get your 3 monthly payments set up.

With this option, your membership will conclude at the end of your 3rd month and will not renew. However, this will require you to keep up with the pace of the program.

WHAT EQUIPMENT DO I NEED?

The equipment we recommend includes: a yoga mat, foam roller, and stretchy band (later in the program)... but the most important and valuable piece of equipment is YOUR BODY.

DOES DR. RYAN SEE STUDENTS IN PERSON?

Dr. Ryan does not see students in person at this time.

However, he does provide individual coaching through our Coaching Hub.

*The Coaching Hub is an additional feature that allows you to upload a video of yourself performing an exercise for movement analysis and personalized feedback.

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Frequently Asked Questions

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WHAT IS YOUR CANCELLATION POLICY?

Free 7 Day Trial: Canceling within 7 days avoids any payments or charges.

Membership: You will receive an email reminder 7 days prior to your renewal. If you would like to cancel, please contact us or follow the cancellation instructions below. Cancellation must occur at least 24 hours prior to your renewal to prevent charges. When you cancel, your access to the program will end at the conclusion of your current billing period.

PayPal does not send out email reminders prior to renewals. Renewals and cancellations need to be managed from within your personal PayPal account.

HOW DO I CANCEL?

Go to My Account → Billing (top right) → Cancel (and confirm)

HOW DO I CANCEL WITH PAYPAL?

Go to PayPal → Payments → Manage automatic payments → Core Balance Training (left sidebar) → Cancel (and confirm)

WILL I STILL HAVE ACCESS TO THE PROGRAM VIDEOS AFTER I CANCEL?

Access to our program videos requires an active Core Balance Training membership.

WHAT IS YOUR REFUND POLICY?

We honor all refund requests on any participating member's most recent membership payment for the Core Balance Training Program, up to one year from the time of purchase. A 'participating' member is a student who has completed all the daily lessons in the program, up to the time of the refund request.

Our hope in offering this generous Refund Policy is both to demonstrate our confidence in the program success rate, and as an accountability tool for you - to give you the best chance of healing. We will promptly issue a refund to all qualified requests.

There will be a $15 transaction fee for all refunds due to the processing fee we incur. The material in this course has been crafted through exceptional amounts of research, education, training and experience and we do not allow for refunds on multiple membership payments.

CAN I PLACE MY MEMBERSHIP ON HOLD?

Yes, we can absolutely pause your account!

WILL I HAVE ACCESS TO THE PROGRAM WHILE MY MEMBERSHIP IS ON HOLD?

Pausing your account will suspend payment as well as program access. However, this will not alter your billing date. You may resume at any time.

DOES DR. RYAN OFFER INDIVIDUAL COACHING?

YES! You can receive individual coaching from Dr. Ryan in our Coaching Hub.

This is an additional feature that allows you to upload a video of yourself, so Dr. Ryan can evaluate your movement and provide you with personalized guidance and feedback.

HOW MUCH DOES THE COACHING HUB COST?

Core Balance Training members can join our Coaching Hub for $150 per month.

COACHING HUB: https://www.corebalancetraining.com/offers/coachinghub

Limit 4 videos per month. Cancel anytime from within your account. No refunds.

REFERRALS: We are extremely grateful for referrals. If anyone you refer signs up, we will happily grant you an additional month per referral!

WHY DIDN’T I RECEIVE MY NEXT DAILY EMAIL?

There are typically 3 reasons why you wouldn't receive your next Daily Email.

1. Your Daily Email landed in your Spam or "Promotions" folder → Please check both folders for your missing email. If you found your email in one of the two folders, please add [email protected] to your safe senders list.

For guidance: https://whitelist.guide/

2. You did not click the ‘mark this lesson complete’ button at the bottom of your previous lesson → The Daily Emails are prompted to send based on lesson completion so you can move through the program at your own pace. If you did not complete your previous lesson (and mark the lesson complete), you will not receive your next email.

Please click the ‘mark this lesson complete’ button to receive your email the next day.

3. You unsubscribed from our program emails → If your missing Daily Email was not in your Spam or “Promotions” folder and you completed your lesson + clicked the ‘mark this lesson complete' button, there is a possibility you unsubscribed yourself.

To Resubscribe: https://www.corebalancetraining.com/resubscribe

Please make sure to input the same email you used to sign up and follow the prompt to confirm your subscription in your email inbox.

I’M HAVING PAIN/DIFFICULTY WITH THIS EXERCISE AND NEED ADVICE.

Check out our library of Frequently Asked Questions & Dr. Ryan’s BEST advice!

If you can't find your answer, post your question in the Student Hub. Selected questions will be featured on our weekly livestream for a personalized answer from Dr. Ryan.

*To view all of our past livestreams and a collection of the most common student questions, please visit the Livestream Library!